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Corrective Action

This procedure details the method of securing corrective action to prevent a repeated discrepancy/rejection. There are two types of action required.
IN-HOUSE CORRECTIVE ACTION:

Discrepancies caused internally, parts having been rejected
by inspection or returned from the customer.
VENDOR CORRECTIVE ACTION:
Discrepancies of material, parts or processes as received
from a vendor.
IN HOUSE C.A.R.: When a rejection occurs during the in-house operations or hardware is returned from the customer as rejected, the IN-HOUSE C.A.R. form will be completed and filed in the customer file folder or attached to the Manufacturing Operations Sheet in process.
VENDOR C.A.R.: When material, parts or processes are rejected at receiving inspection, a duplicate VENDOR C.A.R. form will be initialed, original to vendor, duplicate to follow-up. Upon receipt of acceptable VENDOR C.A.R., the duplicate will be pulled and filed in the vendor file.

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